The Board of Higher Education attempts to provide an avenue for informal resolution of matters concerning institutions. They cannot require an institution to take any specific action in a matter and cannot provide legal advice.
The Board of Higher Education receives and refers complaints/inquiries to the specific college for clarification and response. It is the college's Board of Trustees which has responsibilities for establishing and enforcing policies necessary for the management of the institution under its authority.
Under most circumstances, the text of the complaint/inquiry will be considered a public record, a copy of which is available to any member of the public upon request. However, identifying information (e.g., name, address, phone number, etc.) will not be disclosed. Furthermore, no part of the complaint/inquiry will be discussed in response to a request that asks specifically for a complaint/inquiry submitted by an individual.
To submit a complaint, complete the complaint form.