Dr. Santos will serve as interim commissioner following Commissioner Noe Ortega’s departure at the end of September. The Board will undertake a process to identify and appoint a permanent Commissioner of Higher Education.
“Dr. José Luis Santos has been a trusted partner in advancing our vision for public higher education in Massachusetts,” said Commissioner Ortega. “He understands this Department, knows our campus and government partners, and has been deeply involved in translating our priorities into action. I have tremendous confidence in his ability to provide steady leadership and ensure that the important work to increase student success efforts and expand access and affordability for students continues without interruption.”
Dr. Santos has served as Senior Deputy Commissioner and Special Advisor to the Commissioner, while also serving as Interim Deputy Commissioner of the Office of Student Financial Assistance (OSFA). As the Commissioner’s principal deputy and senior strategic advisor, he has provided leadership across DHE’s policy, operational, financial, and external functions.
During his tenure, Dr. Santos has helped advance the Commonwealth’s historic expansion of state financial aid and helped establish the Higher Education Innovation Hub. He has played a key role in advancing major initiatives and achievements of the Healey-Driscoll Administration, including MassReconnect and MassEducate, which expanded tuition- and fee-free community college in Massachusetts, as well as the expansion of MASSGrant Plus, which significantly increased financial aid for low- and middle-income students at public colleges and universities.
“Dr. José Luis Santos brings exactly the combination of experience, relationships, and institutional knowledge needed to provide continuity and sustain momentum,” said Board of Higher Education Chair Chris Gabrieli. “He knows the people, the priorities, and the work, and he has helped lead many of the initiatives that are helping shape the future of public higher education in Massachusetts. I am confident he will keep the Department moving forward and build on the strong foundation established under Commissioner Ortega’s leadership.”
Commissioner Ortega will continue serving through September 30. Dr. Santos will begin his tenure as Interim Commissioner on October 1.

