Coronavirus Disease 2019 (COVID-19) Information and Resources

Coronavirus Disease 2019 (COVID-19) Information and Resources

Adult Learners in classroom


Strategic Initiatives

Training Resources and Internship Networks (TRAIN) Program

Overview

The Training Resources and Internship Network (TRAIN)  grant program is designed to support long-term unemployed, under-employed and new entrant adult workers who seek to enter/reenter the workforce.

Contact

David Cedrone
Associate Commissioner for Workforce Development
(617) 943-9240
dcedrone@dhe.mass.edu

Duration

2016 – Present

Funding

Massachusetts state budget line item 7066-0040

Related Data

 

Links

 

 

Student Identities
Focus Areas
Partnerships

Community Colleges, EOLWD, MassHire System, and Community-Based Organizations

Related Initiatives

 

Background

The Training Resources and Internship Networks (TRAIN) grant program was launched in FY16 to address the need of long-term unemployed adults seeking workforce readiness training and industry relevant skills to support their reengagement in the workforce. The program later evolved to also address the needs of:

  • adult learners who were new entrants to Massachusetts (including immigrants, refugees, or those displaced by natural disasters, and others experiencing economic disruptions due to global competition and technology innovation);
  • veterans transitioning into the civilian workforce;
  • previously incarcerated persons seeking a fresh start; and
  • those with physical or cognitive challenges who were otherwise able and eager to contribute to society.

Now, the Commonwealth faces the latest workforce challenge to support adult learners who have been impacted by the COVID-19 pandemic and need training to reskill/upskill for occupations in high-demand industry sectors.

Employers provide essential input on curriculum and program design to address industry skill requirements and workforce readiness expectations as well as to offer internships and other experiential learning opportunities for students to develop and demonstrate their prepared-to-work capability. Participating employers are not responsible for any costs related to their engagement in the TRAIN program, although matching or in-kind contributions associated with the provision of internships are welcome and recognized for their value.

TRAIN leverages partnerships between Massachusetts Community Colleges, the Labor and Workforce Development system (MassHire Regional Workforce Investment Boards and Career Centers), and other agencies of state government, e.g., Department of Corrections, and community-based organizations to align an array of available “wrap-around” support resources.

TRAIN Grant RFP & Awards

During the FY20 TRAIN program implementation, grant awardees successfully adapted to the rapidly changing conditions imposed by the pandemic, transitioning the delivery of training to online/hybrid modalities and adapting the experiential learning aspect of TRAIN within the constraints of social distancing guidelines. The FY21 TRAIN grant program is intended to build upon the experience and learning from prior year projects by recruiting and serving additional student cohorts through existing training programs that serve critical industry sectors (Healthcare, Information Technology) or regional workforce demands that are demonstrated through current job posting data.

By providing eligible individuals with a comprehensive program of training and wrap around support services, adult learners will be prepared to secure employment, support their families and contribute to Massachusetts’ economic recovery. These fourteen grants totaling $1,339,534 will provide training for 427 adult learners located in every region of the Commonwealth served by each of Massachusetts’ 15 community colleges.

FY21 Project Summaries & Proposals

The following are the proposed grant recipients for FY21, brief project description and dollar amount of the recommended award:

Training Focus Proposal Summary
Culinary and Hospitality Berkshire Community College (BCC) will offer a Certificate in Hospitality Core Skills for Front-of-the-House (FOH); a Certificate in Culinary Core Skills for Back-of-the-House (BOH); a Certificate in Hospitality Leadership; and a Certificate in Beverage Service. BCC anticipates enrolling 10 students per certificate, for a total of 40 students.  A key to economic recovery in the region will be to reinvigorate this sector and ensure its future success.

The partners for this project include: MassHIRE Berkshire Workforce Board, MassHIRE Berkshire Career Center, and area employers including Mezze Restaurant Group (comprised of Allium Restaurant & Bar; Mezze Bistro & Bar; Mezze Catering & Events); Main Street Hospitality Group (a consortium of six major hotels including the Red Lion Inn and nine area rest aurants); Church St. Inn LLC, and Currency Coffee Co.

The recommended grant award is $60,663.
Cyber Security Bristol Community College (BCC) will recruit and enroll a cohort of 20 unemployed, underemployed, disabled, veterans, and new entrant adult students in the Bristol Cyber Security Certificate program. This intensive 22-credit program provides workforce readiness and skills training, credit toward an Associate degree in a related field, internship placement and transition to long-term employment. BCC will partner with the Bristol and New Bedford MassHire Workforce Boards, Career Centers, Bristol’s Information Technology Department, and SecZetta, located in Fall River.

The recommended grant award is $79,986.
Pharmacy Technician, Emergency Medical Technician, Certified Nurse Aid and PC Hardware Support Bunker Hill Community (BHCC) will support 47 participants who are COVID unemployed, long-term unemployed, new workforce entrants, and/or upskilling to meet workforce needs through five full-time options for occupational skills training and certification in allied health and information technology: Part A: for-credit: Pharmacy Technician, Emergency Medical Technician, Certified Nurse Assistant, and PC Hardware Support Specialist. Part B: non-credit: Accelerated Certified Nurse Assistant, Medical Assistant (second year credit students), and a Workforce Skill-Up Pharmacy Tech Vaccine Training Course.

Four programs are credit bearing and one is a non-credit accelerated allied health program. These programs offer industry-recognized credentials, internships, and connect graduates with job opportunities in growth occupations. Through the accelerated non-credit CNA option, program completers will be able to meet the employment needs of long-term care facilities.

The recommended grant award is $149,999.
Recovery Coach Academy and Google IT Support Professional Cape Cod Community College (CCCC) will offer two distinct and highly sustainable career tracks: a third cohort of 15 students in their Addiction Recovery Coach (ARC) Pre-Certification and Wellness Training Program and a new cohort of 10 students in the Google IT Support Professional Certificate Program (GITSPC). Both programs will target unemployed, underemployed, and new entrant populations in the Cape Cod region. Requested funds will cover training costs, equipment, materials and supplies, case management, and support services for participants. Both educational tracks align with the Regional Workforce Blueprint, where Healthcare and Information Technology (IT) occupations are a priority for this region.

The recommended grant award is $97,364.
Certified Nurse Assistant, Home Health Aide Greenfield Community College (GCC) will expand – by one additional cohort of 14 participants – the existing HealthCare Up (HUP) CNA/HHA training program, a collaboration between Greenfield Community College (GCC) and MassHire Franklin Hampshire Career Center (FHCC). This project addresses the needs of four targeted healthcare employers across our region to hire and retain CNAs/HHAs, by linking them with job-ready, credentialed workers prepared for entry-level work and advancement. Businesses include a leading acute care health system, two institutions in a leading regional extended care system, and a highly specialized facility in geriatric special needs. The program includes 20 hours of work readiness training followed by CNA/HHA occupational training and certification.

The recommended grant award is $63,017.
Workforce Readiness and Certified Nurse Assistant Holyoke Community College (HCC) and Springfield Technical Community College (STCC) will serve 30 un- and underemployed residents of Hampden County through a Job Readiness/Career Exploration program, with an emphasis on healthcare careers including a cohort of Certified Nurse Aide training at STCC. They will incorporate specific healthcare-related career information into their Job Readiness training program, and work with Baystate Health to identify pathways from the areas of Environmental Services, Patient Support Services, and Food Service.

The proposed Hampden County TRAIN program has Holyoke Community College (HCC) as the lead organization, with Springfield Technical Community College (STCC), MassHire Hampden County Workforce Board, MassHire Holyoke and MassHire Springfield Career Centers, Springfield WORKS, and Springfield Partners for Community Action as primary partners.

STCC will offer a Certified Nursing Assistant Plus program providing: Certified Nurse Assistant Certificate, CPR Certification, Home Health Aide (HHA) Training Certificate, and Alzheimer’s & Neurological Disorders Training.

The recommended grant award is $106,182.
Emergency Medical Technician Massasoit Community (MCC) will collaborate with MassHire Career Centers and Adult Basic Education (ABE) programs to recruit a cohort of 18 students who will participate in a 14-week, 172-hour EMT training program with an added work readiness component. This Massachusetts accredited certificate program is designed to prepare students to function in the field as pre-hospital care providers. The curriculum follows National Standard Curriculum and meets and/or exceeds the Massachusetts Department of Public Health Office of Emergency Medical Services (OEMS) requirements. Participants who earn a MA EMT certification will also be eligible to articulate up to three credits in Massasoit’s Fire Science Associate Degree program

The recommended grant award is $75,000.
Pharmacy Technician, Advanced Manufacturing Middlesex Community College (MCC) will enroll 15 participants in their successful Pharmacy Technician program. According to the Northeast Regional Labor Market Blueprint and subsequent reports prepared by the MassHire Greater Lowell Workforce Board (GLWB), healthcare remains the second most important industry in the area pre- and post-COVID pandemic. MCC will partner with MassHire Greater Lowell Career Center (LCC) to recruit participants and provide case management of enrollees. MCC will provide 60 hours of training, textbooks, cover the cost of testing and place eligible students in unpaid internships at Walgreen and CVS stores as positions are available. MCC will be the fiscal agent for the grant. A collaboration between Custom Group Center for Manufacturing Technology (CMT), Lowell Career Center (LCC), and Middlesex Community College will provide an experiential learning opportunity in Advanced Manufacturing for 10 individuals as enrollees in a training program consisting of academic coursework and hands-on manufacturing technology skill development. The Greater Lowell Workforce Board’s Northeast Labor Market Blueprint, Advanced Manufacturing ranks in the top three industries that are the most important to the region’s economic success.

The recommended grant award is - $137,253.
Certified Nursing Assistant MassBay Community College (MBCC) will serve 30 students through the Certified Nursing Assistant (CNA). Proposed project activities also include workforce readiness assessment and training in a range of preparatory experiences including but not limited to ESL instruction, study skills, time management, and career advising.

MassBay’s continued community partners will be: MassHire Framingham Career Center, the MassHire Youth Services partner schools based in Bellingham and Framingham, the College Planning Center based at Framingham State University, Joseph P. Keefe Technical High School, and the South Middlesex Opportunity Council (SMOC). Employer partners will include but not be limited to Mary Ann Morse Healthcare Center and Newton Wellesley Hospital.

The recommended grant award is $79,990.
Google IT Professional Support North Shore Community College (NSCC) will provide an IT noncredit pipeline training program – Google IT Professional Support Certificate – that prepares 20 students for high-demand Computer Support Specialist positions and aligns with credit-bearing IT and Computer Science programs. Training is targeted to unemployed/underemployed workers interested in entering the IT workforce and adult workers impacted by COVID-19. Training involves one initial cohort of 20 students.

The recommended grant award is $76,643.
Certified Nurse Assistant, Pharmacy Technician Northern Essex Community College (NECC) will serve 46 unemployed and/or underemployed adult learners with limited English language skills, many of whom will be recent immigrants. The college will offer one cohort of 16 students with Certified Nurse Assistant training and two cohorts of 15 students each in Pharmacy Technician training. The college will offer the program in partnership with the MassHire Workforce Board, the MassHire Career Center, and with local healthcare providers. NECC will provide wrap around services and will collaborate with other area organizations for needed referrals. The college will collaborate with the MassHire Career Center to assess the trainees’ education and work readiness. Assessment tools will include Work Keys, Test for Adult Basic Education (TABE), and the TABE CLAS-E. The Career Center will also have primary responsibility for job placement.

The recommended grant award is $45,962.
Medical Assisting Quinsigamond Community College (QCC) will continue the successful Medical Administration Career Preparation (MACP) training 10 students and will train 30 additional students to become Certified Nurse Assistants (CNA). MassHire Central Workforce Board, MassHire Worcester Career Center (MCC), the DTA and Worcester Community Action Council (WCAC) will provide outreach and recruitment and referral services, assessments, work readiness workshops and related services through its nationally recognized BOUNCE Program, collaboration with local employers, and job search and job placement services.

The recommended grant award is $174,012.
Healthcare Environmental Services Roxbury Community College (RCC), in partnership with Boston Education, Skills & Training Corp. (BEST) will enroll 12 students in a Healthcare Environmental Services Worker Training Program including training and certification in OSHAcademy's Housekeeping Safety Course. This program addresses the healthcare industry's needs as cleaning and maintenance have dramatically changed because of the COVID-19 Pandemic.

The three primary partners RCC, BEST, and the Mass General Brigham have a longstanding history of workforce development training for low-income, underemployed, unemployed individuals, and displaced adult workers.

The recommended grant award is $71,002.
FY20 Project Summaries & Proposals

Proposals for the FY20 RFP had to address the needs of unemployed or underemployed adults seeking industry skills and workforce readiness training to pursue regional job opportunities in key industry sectors as identified in the Workforce Skills Cabinet, Regional Blueprint plans. The goal of this workforce training is to engage adult workers in education and training pathways that will lead to jobs and careers that provide family sustaining wages and benefits.

The total funding available for grants to be provided through this program is $1,500,000. The DHE anticipates awarding up to 15 individual grants to Massachusetts Community Colleges who submit proposals as the lead applicant. Community Colleges may also choose to submit a collaborative proposal joining two or more colleges in a common proposal.

Training Focus Proposal Summary Grant Award
Electronic Technology Middlesex Community College will enroll 16 individuals in an Electronic Technology and Related Skills program consisting of English as a Second Language (ESL) and academic courses in addition to hands-on electronic technology skill development. Academic, ESL and workplace readiness courses (total of 130 hours) will include mathematics, computer skills, technical communication and OSHA/Safety standards. Participants will alternate classroom learning with hands-on courses at the SVTHS for an intensive “Electronic Technology: Theory and Application” program which will include soldering, electronic assembly, schematics, measurements and circuits. Each will receive 130 hours of a combination of instruction and hands-on technology skill development. Target outcomes include certificates of completion of coursework including OSHA/Safety certification as well as Quality Control Protocols including Six Sigma and IS9001 $106,000
Medical Assisting Quinsigamond Community College proposes a Medical Administration Career Preparation (MACP) program to strengthen and broaden employment opportunities for individuals with significant barriers to employment. The target population serves individuals with previous barriers to employment, including veterans, single parents, people of color, women, people with disabilities, limited English speakers, long-term unemployed, and low-income individuals. The goal of the program is to provide enrolled individuals with a comprehensive program leading to employment as medical administrative assistants, medical receptionists, medical secretaries, medical office assistants, or patient access representatives. $107,000
Culinary and Hospitality Training Berkshire Community College proposes to offer a Certificate in Hospitality Core Skills for Front-of-the-House (FOH) staff,a Certificate in Culinary Core Skills for Back-of-the-House (BOH) staff, a Certificate in Hospitality Supervision and Management Core Skills, and a Beverage and TIPS Certification Course to support the employment needs of Berkshire County’s Accommodation and Food Service industries. $70,425
Workforce Readiness Training Holyoke Community College Un- or underemployed, low-skilled adults in the Pioneer Valley Workforce Region (3 cohorts, 12 participants per cohort each from Holyoke, Springfield and Greenfield areas) will be recruited for a Workforce Readiness program. Each program cohort will operate 5 hours/day, 25 hours/week, for 5 weeks. Training components will include the following: 25 hours of Contextualized Basic Skills, 32 hours of Essential/Job Readiness Skills; 36 hours of Career Exploration; and 30 hours of Work Experience). Work Experience will be embedded in the training program and held at employer partner sites. $226,000
Computer User Support Specialist North Shore Community College will provide an Information Technology (IT) pipeline program to create a short-term noncredit IT training program to prepare students for well-paying entry level Service/Help Desk Support Analyst positions. NSCC is excited to work with a new partner, Year Up Greater Boston, to provide underserved students who have completed the TRAIN program access to Year Up programming. This programming includes internships, credit for prior learning, and wrap around support for completing additional coursework in Computer Networking. $143,000
IT Training for Desktop Support and Cyber Security MassBay Community College proposes an information technology (IT) certification training program designed to serve long-term unemployed, underemployed, and entry‐level adult workers. Proposed project activities are workforce readiness assessment and training in a range of preparatory experiences, including but not limited to ESL instruction, study skills, time management, and career advising. CompTIA training consists of two groups of participants offered 138 hours of total training, including academic readiness, ESL, IT industry Customer Service training and CompTIA instruction, exam readiness and experiential learning over eight weeks. $94,513
Solar Energy Certificate Program Bristol Community College Solar Energy Certificate program is an intensive 14-credit program that provides the required skills to be employed as entry level technicians in the field of Solar Energy. Students will learn about design requirements, installation guidelines, materials, and resources of green energy systems. Key concepts include the basics of electrical circuits, sustainable practices, and conservation measures; and training in energy assessment, auditing, and efficiency. This program will ensure workforce readiness and skills training for the graduates, as well as academic credits towards a certificate and possibly an associate degree, industry certification and testing, industry specific skill training, and access to career/workplace and academic advising and Bristol’s credit for prior learning. $127,000
Hotel Housekeeping Training Program Roxbury Community College proposes a two-part program with a pre-apprenticeship component of 150 hours for six weeks. The program includes internships/job-shadowing and a subsequent 1,000 hours of employment at hotel employer sites where students will complete their apprenticeships and earn a total of 12 college credits. In addition, participants receive a suite of academic and wrap-around support services for student success; case management, tutoring/mentoring, computer skills training, financial supports (e.g. grocery purchase cards, emergency clothing, SORI/CORI checks, drug testing, financial literacy, life skills training, job and career advising, job search assistance and U.S. citizenship preparation. $135,000
Recovery Coach Academy Program Cape Cod Community College plans to serve 20 participants in the Recovery Coach Academy Program. The academic training coursework follows the standards of the Massachusetts Board of Substance Abuse counselor Certification Standards. Employers have committed to offering experientials learning opportunities for participants who successfully complete the training program curriculum. $65,000
Certified Nursing Assistant Training Mt. Wachusett Community: This opportunity will provide training to two Certified Nursing Assistant (CNA) cohorts totaling 20 students, who will complete a total of 259 hours of training which will include academic coursework, occupational training, career development counseling, and experiential learning via on-site clinical placement. One of the two cohorts will be ESOL contextualized, designed to provide instruction to an underserved population within North Central Massachusetts. $75,445
Pharmacy Technician, Emergency Medical Technician, Certified Nurse Aid and PC Hardware Support Training Bunker Hill Community College proposes a workforce readiness, occupational and on-the-job training for in-demand jobs in Allied Health and Information Technology. Activities are designed to identify and engage long-term un/underemployed workers and new entrants to the workforce, link them with needed support services, and quickly train and prepare them for meaningful employment. Following an introductory course in workforce readiness, participants choose from a range of options for occupational skills training and certification including Pharmacy Technician, Emergency Medical Technician (EMT), Certified Nurse’s Aide (CNA), and a one-semester fast-track program in PC Hardware Support. $145,000
Healthcare Pathways Northern Essex Community College proposes a combined 16-week ESOL and Nurse Assistant/Home Health Aide training program, leading to certificates as a Certified Nurse Assistant (CNA) and a Home Health Aide. The college will offer the program in partnership with the MassHire Workforce Board, Career Center, and with local healthcare providers. Lawrence Community Works (LCW) will be the primary CBO partner for wrap-around services, although the college will collaborate with other organizations, such as Family Services of Merrimack Valley, the YMCA, and Greater Lawrence Community Action Council for needed referrals. Eighty percent of the completers will obtain employment. $145,000
Ophthalmic Assistant Massasoit Community College proposes a training program that combines knowledge and technical skills in Ophthalmic Assistant with work readiness instruction. The program will include a workplace-based practical skills component that provides the hands-on learning students need to begin their new careers job-ready. Ophthalmic Assistant provides an entry-level career in the healthcare industry. Students can acquire real world experience in a health care setting and then seek to advance on a career pathway in Ophthalmology as a Technician, Technologist or Optician with additional training. They may also decide to pursue credentials for another healthcare career, such as a Medical Assistant, CNA or RN. $60,000
FY19 Project Summaries & Proposals

In addition to supporting long-term unemployed workers (the primary focus of the initial TRAIN program: 2016), this updated TRAIN program also addresses underemployed workers and new entrant workers in need of training to prepare for jobs in key industry sectors prioritized by the Workforce Skills Cabinet, specifically; Healthcare, Information Technology, Advanced Manufacturing and Hospitality and Tourism.

In FY19, $1.5M was awarded to ten community colleges and one consortium of three community colleges and their regional partners to implement TRAIN projects.

Project Name & Proposal Institution and Description Grant Award
Advanced Manufacturing Workforce Training

(Full Proposal)
Middlesex Community College in partnership with the Custom Group Center for Manufacturing Technology, MassHire Lowell Career Center and MassHire Greater Lowell Workforce Development Board, proposes to provide 105 hours of workforce readiness training (math, computer skills and business communication) and 130 hours of hands-on training on advanced manufacturing equipment for 20 participants leading to industry credentials and workforce opportunities $122,725
Healthcare Workforce Training

(Full Proposal)
Quinsigamond Community College in partnership with MassHire Central Region Workforce Development Board, MassHire Worcester Career Center, Worcester Community Action Council and community-based organizations and employers proposes to prepare four cohorts (40 participants) for Healthcare sector opportunities as Certified Nursing Assistants and Pharmacy Technicians. $206,657
Culinary and Hospitality Workforce Training

(Full Proposal)
Berkshire Community College in partnership with Berkshire County Regional Employment Board, Berkshire Works One-Stop Career Center and area employers (Mezze Restaurant Group, Main Street Hospitality Group and Tourists proposes to provide training leading to a Certificate in Hospitality Core Skills, Certificate in Culinary Care Skills, and a Certificate in Hospitality Supervision and Management core skills for 45 participants to support the employment needs of small and medium size businesses throughout Berkshire County. $125,000
TRAIN Pioneer Valley Consortium

(Full Proposal)
Holyoke Community College in partnership with Springfield Technical and Greenfield Community College; MassHire Hampden County and Franklin Hampshire Workforce Boards; MassHire Career Centers of Holyoke, Springfield and Franklin Hampshire Counties as well as employers Bete-Fogg Nozzle, Peerless Manufacturing and UMass Dining Services propose to serve 60 participants in essential skills/job readiness training and occupational training for the manufacturing and hospitality sectors. $247,000
Computer User Support, Networking and Computer Information Systems Workforce Training

(Full Proposal)
North Shore Community College in partnership with MassHire North Shore Workforce Board, MassHire North Shore Career Center, Regional WIOA Partners and employers (GraVoc, Sperling Interactive, Eastern Bank and Salem Five) propose to offer high demand computer skills training leading to non-credit certificate attainment, employment opportunities and non-credit to credit articulation to degree programs. $158,583
Comp/TIA End User Workforce Training

(Full Proposal)
MassBay Community College in partnership with MassHire MetroWest Workforce Development Board (PSW), MassHire Career Center and employer/community-based organizations will plan for the design of CompTIA + End User training. MassBay will collaborate with NSCC to learn from their implementation of Computer User, Networking and Information Systems training to develop a common, regional model for these skills that are in high demand, statewide. $75,000
Office Support Certificate and Workforce Training

(Full Proposal)
Bristol Community College in partnership with MassHire Workforce Development Boards (Bristol, Greater New Bedford), MassHire Career Center (Fall River, Greater New Bedford) and community-based organizations and employers propose to offer 22 credit training toward an Office Support Certificate for 25 students leading to job opportunities and credit-based certificate pathways contextualized for the manufacturing, healthcare and service industries. $174,678
Hotel Housekeeping Training Program

(Full Proposal)
Roxbury Community College in partnership with Boston Education, Skills & Training (BEST Corp); Boston Career Link(One Stop Career Center); community-based organizations and employers, proposes to serve 12-15 individuals using a curriculum developed with hotel employer partners providing pre-apprenticeship training plus 1000 hours of employment to complete the apprenticeship and earn 12 college credits. The program is limited by the capacity of the BEST program, but this can be expanded in the future. $105,807
Construction Trade Training Program

(Full Proposal)
Cape Cod Community College in partnership with MassHire Cape and the Islands Workforce Board, MassHire Cape and the Islands Career Center, and community-based organizations and employers propose to develop and offer training for 30 participants leading to certifications in OSHA Basic Rigger and Signal Person supporting workforce needs in the growing construction sector of this region. $85,803
Emergency Medical Technician Certification Training

(Full Proposal)
Mt. Wachusett Community College in partnership with Woods Ambulance and Medstar Ambulance propose to serve 25 participants seeking Emergency Medical Technician (EMT) Certification Training that will prepare them for the certification examination administered by MA Office of Emergency Medicine and National Registry of Emergency Medical Technicians $74,652
Pharmacy Technician, Emergency Medical Technician, Certified Nurse Aid and PC Hardware Support Training

(Full Proposal)
Bunker Hill Community College in partnership with the Boston PIC, employers (CVS and Cataldo Ambulance Services Inc., plus the City of Chelsea will offer workplace readiness and occupational skills training to 24 participants focused on the healthcare and IT sectors. All programs offer industry-recognized credentials and are credit-bearing. $123,311