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Policy and Report Library > Reports > 2008 Performance Measurement Report

North Shore Community College

North Shore Community College (NSCC) blends tradition and innovation, liberal arts and career preparation, intellectual development and cultural growth, creating a community of learners where all are welcome and each is challenged. North Shore offers lifelong education responsive to evolving technology, a global economy, and the shifting roles faced by individuals and institutions.

Program of Distinction
Access Indicators
Affordability Indicators
Student Success and Academic Quality Indicators
Fiscal Effectiveness and Efficiency Indicators

Program of Distinction

The Presidential Scholars Program is a unique leadership development program at North Shore Community College (NSCC) which recognizes high academic achievement and community service. Since 2006, the College has recognized 31 worthy graduating high school seniors and 10 returning scholars who meet academic and other eligibility requirements. This program provides financial support and academic and personal mentoring, as well as opportunities to serve as ambassadors for the President's Office and NSCC. The students have participated in social, public policy, community and fundraising initiatives of many stripes. Students have learned about networking, advocating for themselves, leadership skills and serving others. The program, which focuses on student success and retention, marks an important internal collaboration between Admissions, Student Life, and Institutional Advancement. For these students, the average GPA is 3.3 through the spring 2008 semester, and the group averages a 97% retention rate and 88% graduation rate.


Section I: Access to Public Higher Education in Massachusetts

Access Indicators

Fall 2007 Enrollment
Headcount 7,107
FTE 4,362

Fall Enrollment

Over the last three years, fall headcount enrollment has increased 7.6%.

Over the last three years, fall full-time equivalent (FTE) enrollment has increased 7.8%.

Annual 2007–2008 Enrollment
Headcount 10,242
FTE 4,609

Annual Enrollment

Over the last three years, annual headcount enrollment has increased 5.8%.

Over the last three years, annual FTE enrollment has increased 7.8%.

Looking Back: Fall and Annual Headcount Enrollment

Fall and Annual Headcount Enrollment from 2003/04 to 2007/08

Fall 2007 Minority Enrollment


Minority Enrollment

Lower than the minority representation of the institution's primary draw cities and towns (30.1%) but greater than the Northeast Region's minority representation of 14.5%.

Section II: Affordability of Massachusetts Community Colleges

Affordability Indicator

2007–2008 Tuition and Fees as a Percent of Median Family Income


% of Median Family Income

Comparable to the Northeast regional average of 4.9%.

Looking Back: Tuition and Fees as a Percent of Median Family Income

FY2004 FY2005 FY2006 FY2007 FY2008
North Shore Community College Tuition and Fees $3,390 $3,390 $3,480 $3,480 $3,630
State Median Family Income $67,527 $68,701 $71,655 $74,463 $78,497
"X" as a Percent of State Median Family Income
X = North Shore Community College Tuition and Fees 5.0% 4.9% 4.9% 4.7% 4.6%
X = Massachusetts Community Colleges' Average Tuition and Fees 4.8% 4.9% 4.9% 4.7% 4.7%
X = Northeast Average Tuition and Fees 4.8% 4.8% 4.9% 4.9%

Section III: Student Success and Academic Quality

Success and Quality Indicators

Fall 2006 Cohort First-Year Persistence Rate
Retained at original institution 61.1%
Retained at any institution 67.9%

Fall Cohort First-Year Persistence

Persistence at original institution has remained relatively stable over the last three years and is above the segmental average of 56.5%.

Looking Back: Fall-to-Fall First-Year Persistence Rate

Fall-to-Fall First-Year Persistence Rate from 2004 to 2006

Fall 2003 Cohort Four-Year Overall Success Rate


Fall 2003 Cohort Four-Year Individual Success Rates
Earned Degree/Certificate 34.3%
Transferred 16.6%
Earned 30 Credits 18.1%
Still Enrolled 1.7%
Note: Each subsequent category excludes any student included in previous category(ies)

Fall Cohort Four-Year Overall Success Rate

This new indicator measures students who have earned a degree/certificate, transferred to another institution, earned 30 or more credits, or are still enrolled after four years. Future reports will include these outcomes over four, five, and six years for this and successive cohorts. Please see the Technical Guide for further details regarding this indicator.

2007–2008 Fall-to-Spring Retention Rate


Fall-to-Spring Retention Rate

Fall-to-spring retention has remained relatively stable over the last three years.

FY2008 Credit Course Completion Rate


Course Completion

Below the Board of Higher Education's target rate of 75%.

Total Degrees Conferred in FY2008


Degrees Conferred

Average degrees conferred per year over the last three years: 922

Looking Back: Degrees Conferred

Degrees Conferred From 2004 to 2008

2007 Pass Rate on the National Nursing Licensure Examination


Nursing Exam Pass Rate

Above the Board of Higher Education's target pass rate of 85%.

FY2008 Annual Enrollment in Workforce Development Courses


Workforce Development

Average annual enrollment in workforce development courses per year over the last three years: 5,318

Section IV: Effective and Efficient Use of Resources

Effectiveness and Efficiency Indicators

Effective Projects and Initiatives

Resource Allocation

Expenditures per Student—Actual, National Peers, and Budget Formula

Expenditures Per Student

Note: This graphic was revised on May 6, 2009. The previously posted graphic displayed the data inaccurately.

FY2008 Primary Reserve Ratio
Unrestricted Reserves (UR) $4,108,390
Total Operating Expenses (TOE) $56,588,813
Primary Reserve Ratio (UR/TOE) 7.3%

Primary Reserve Ratio

Primary Reserve Ratio


No materials weaknesses based on annual external independent audit: